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32402943 - Salesforce - Enterprise Edition

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32402943

Stop 2

Custom Info

| Field | Value |
|---|---|
| RMA Number | 32402943 |
| Owner | Jonathan Hernandez |
| Status | RMA Form Sent |
| Status Others | |
| RMA Classification | Service RMA |
| Case | 8016277 |
| Warehouse Manager | liwen zhang |
| Model | DUC72R |
| Product Category | Refrigeration Appliances |
| Product Group | DUC |
| Asset | 1104000DUK241202250100074 |
| Serial Number (Original) | 1104000DUK241202250100074 ✓ |
| Sales Order Number | S27797 |
| Invoice Number | S27797 |
| Production Year | 12/1/2024 |

[handwritten signature] 8-5-25

Work Order

| Field | Value |
|---|---|
| Account | Rockland Bakery |
| Account Address | 94 Demarest Mill Road, Nanuet, NY 10954 |
| Contact | Charlie |
| Contact Phone | +18456086491 |
| Contact Email | clowther@rocklandbakery.com |

8am - 9am

open from 5am

Remove the Pallet

Shipping Address

| Field | Value |
|---|---|
| Shipping Street | 94 Demarest Mill Road |
| Shipping City | Nanuet |
| Shipping State | NY |
| Shipping Zip Code | 10954 |

Shipping Address: 94 Demarest Mill Road, Nanuet, NY 10954

MODEL: DUC72R     PI: DUK250923

[barcode]

S/N: 1104000DUK250923251200911

Information

| Field | Value |
|---|---|
| Department | Customer Service |
| Product Condition | Used |
| Old unit Status | S&D Stock |
| Original Fulfillment Location | NEW JERSEY |
| Return Request Date | |
| Replacement Fulfilled By | NEW JERSEY |
| Replacement Fulfilled Date | |

| Field | Value |
|---|---|
| Reason for Returning the unit | Services-Multiple Repair Incomplete |
| Replace or Refund? | Replacement |
| RMA Groups | Service Related(Multiple Fix, High Cost etc) |
| Replacement Authorized By | James Du |
| Serial Number (Replacement) | |
| Replacement Product Condition | New |
| Lift Gate | |

https://dukers.my.salesforce.com/a05Ps00000T08zNIAR/p

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